Terms Level Up Casino

The terms of Level Up Casino set the conditions for account opening, bonuses, payments and verification. Only adults aged 18 or older can hold an account, the welcome bonus carries a 40x wagering requirement on the bonus amount, and identity verification precedes withdrawals. The operating company is DAMA N.V., and the licence is of the Curaçao eGaming kind.

Who Can Hold an Account

Account conditions define who can register and how the account is used. They apply from the first sign-up step at Levelup Casino and stay in force while the account is open. A person who does not meet the age condition cannot register or deposit, and an account found to belong to a minor cannot be used for withdrawals.

Age and Identity Requirements

Registration is limited to adults from the age of 18. The full name, date of birth and address entered at sign-up have to match the identity documents submitted later.

One Account and Matching Names

Payments are tied to the account holder, so the name on the payment method has to match the name on the account. Documents are sent by email for the verification step.

Conditions Attached to Bonuses

Bonus terms apply from the moment an offer is activated. An offer that is not opted in does not attach to a deposit, and each tranche is handled on its own.

Forty-Times Rollover on the Bonus Amount

Every tranche of the Level Up Casino welcome bonus carries a 40x wagering requirement on the bonus amount. Winnings from the bonus become cashable after the requirement has been met.

Contribution Rates and Per-Spin Stake Limit

Pokies contribute 100% toward the requirement, while live casino table bets usually contribute at a lower rate or not at all. A maximum stake per spin applies while a bonus is active, and a bet above it can lead to forfeiture of the bonus balance.

Stated Minimums, Caps and Windows for Payments

Payment terms cover the minimums, limits and processing windows. They are the same for the browser, the iOS app and the Android APK, and the Level Up Casino cashier shows them next to each payment form.

Minimums and Caps

The minimum deposit is AUD $5, and the minimum withdrawal is AUD $20. A standard account has a daily withdrawal cap of AUD $3,000, a weekly cap of AUD $7,500 and a monthly cap of AUD $15,000.

Payout Timing per Channel

Crypto, PayID and Osko withdrawals take up to 24 hours, card withdrawals take one to five business days and bank transfers take three to five business days. Identity verification takes place before a withdrawal is processed.

Compliance and Responsible Play

The licence conditions include anti-money laundering procedures, so identity checks apply to every account regardless of its standing. Encryption protects the data in transit, and the operator keeps the right to ask for documents before releasing a payout.

Verification Duties

A government-issued ID and proof of address are submitted for verification, and the step can wait until the first withdrawal. Certified random number generation applies to the non-live games at Levelup Casino.

Boundary Tools in Account Settings

The account settings offer deposit limits, session timers, cooling-off periods and self-exclusion. Requests that need staff action go to live chat or email, and all communication is in English.

Conclusion on Terms and Conditions Scope

The conditions of the Level Up Online Casino connect age, identity, bonus wagering, payment limits and protective tools in one framework. The welcome package of up to AUD $8,000 plus 350 free spins is split over four deposits, with its own wagering for each tranche. Questions about any condition go to live chat or email, and the support team of Levelup Casino answers in English. Identity data stays tied to the account holder throughout. Each condition is stated per account and applies in the same way on the browser, the iOS app and the Android APK.